Posts byadmin

Tunnel Vision

In code, product, design, video games, life, tunnel vision plays a role. You’re in the middle of something, and when […]

Turn Your Customer Experience Vision into Reality

To be successful, CX must be an enterprise-wide endeavor. Many companies dive into customer experience (CX) improvements without a customer-focused […]

The Five Things That Trustworthy Bosses Have Mastered

[Photo: LucaZola/iStock] Surveys show that more than half of employees don’t trust their companies. Here are some ways employers can […]

How Customer Engagement Can Benefit Your Business

We hear a lot about engagement these days. It seems like it’s a buzzword that’s everywhere. And there’s a reason […]

Forgetting These 7 Little Things Makes Every Day More Stressful

  It never ceases to amaze me when I’m faced with the reality of how easily I lose sight of […]

34 Stats to Help You Plan Your Social Media Strategy on Facebook, Twitter, Instagram & More

Back in October, I wrote a piece on Medium that covered the numbers behind some of today’s top social media […]

Where Customer Experience Is Going, We Don’t Need Checkout Lines

  What other areas in our lives are ripe for disruption? Think of the last time a shopping experience didn’t […]

Top 5 Customer Experience Trends For 2017

The new year has arrived, and with the start of any new year comes the onslaught of predictions of what […]

The Key Trait All Good Leaders Share Is Something Anyone Can Learn

  Whether you’re an a solo business owner or the CEO of a Fortune 500 company, leadership is something you […]

Small Things You Do Can Make You Way More Productivity, Here’s How

Blink. It’s 9:50 AM. Work starts in 10 minutes; I am punctual, awake, and ready for the day. Awesome. Blink. […]